Frequently Asked Questions


Lease365 & Product

LEASE365 has been serving companies of all sizes for more than xx years. When you implement Lease365 solutions, you are using best-practice, innovative and proven solutions to power your business further.

When you use Lease365, you are using a single platform that offers a comprehensive and complete solution to manage all kind of properties be it mall, commercial buildings or residential. You can choose to add-on features such as Business Intelligent (BI) for analytics & reporting, Mall Point-of-Purchase (POS), Mall App for real-time updates and feedback, and Tenant Portal that gives your tenant option of ecommerce to make payment.

These are the key available HR365 solutions.

  • Retails & Mall Management
  • Commercial Buildings Management
  • Residential Management

Lease365 is part of the IFCA Group of Companies. If you seek any of the solutions below, just reach us at

  • Property365 – Property Development and Sales that empower property developers with CRM, Sales Administration, Customer Service and Data Analytics solutions
  • Lease365 – Property Management Software solution for Retail/Mall and Commercial Buildings
  • Hotel365– Hotel Management Software solution for the Hospitality industry, including hotels, resorts and golf and recreational clubs
  • Contract365 – Contract Management Software solution for project-centric companies, such as construction companies

We have offices across Malaysia. Do get in touch with us if you would like to set up an appointment or request for a demo. For email, reach us at for all states.


  • Central (Selangor – Headquarters)

No 19, Jalan PJU 1/42A, Dataran Prima,
47301 Petaling Jaya, Selangor.
Tel: +603-7805 3838  I   Fax: +603-7804 0206


  • North (Penang)
    441-2-5 Pulau Tikus Plaza,
    Jalan Burma, 10350, Penang.

Tel: +604-226 7525  I   Fax: +604-228 8748


  • South (Johor)

31 Jalan Permas 10/7,

Taman Permas Jaya, 81750 Johor Bahru, Johor.

Tel: +607-386 2268   I   Fax: +607-386 2253


  • West Malaysia (Pahang)

No.18, 1st Floor,

Jalan Gambut, 25000 Kuantan, Pahang.

Tel: +609-513 3383   I   Fax: +609-531 5538


  • East Malaysia (Sarawak)

Fortuneland Business Centre,

Lot 2471-1 Block KCLD,

Jalan Rock, 93260 Kuching, Sarawak.

Tel: +6082-418 006   I   Fax: +6082-418 066

Yes. Apart from Malaysia, Lease365 solutions have been implemented in Singapore, Myanmar, Philippines, China, Indonesia and Singapore. As in fact, there are more than xxx properties in China are manage using Lease365.

As at January 2019, the IFCA Group has offices in Malaysia, China, Indonesia, Singapore and Vietnam.



We use the JIRA system where current clients can key in their requests and these are promptly attended to by our tech support and consultants. If the matter is urgent, clients should get in touch with the person-in-charge of the account.

On-premise implementation would depend on the modules purchased. As a rule of thumb, Lease365 will try to keep solution implementation within 6 work days.

Cloud Solutions



With our cloud-enabled solution, there is no need to install hardware or an IT personnel to set-up the system to start using the purchased modules. Once the necessary login credentials have been created, all you need to do is login and begin performing tasks.


Yes. We take all the necessary measures to secure your data, be it on-premise or Cloud.

Yes. Your company can subscribe to what you need now, and add Lease365 modules as the need grows.

Subscription is on monthly basis. Subscribers may sign-up to any number of months he wish to.

Upon purchase of solution, subscription-based Cloud solutions can be activated within 2 work days.


Latest versions will be reflected in the system automatically. There is no need for any external upgrades.